Asus not only replaced an RTX 4080 Super with an RTX 5080 but also swapped it *again* just to give this lucky Redditor one that matches their all-white build

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The phrase 'RMA' is likely to send shivers down many a spine, especially when it concerns something like a graphics card. Returning a faulty component can often be a 'cross your fingers and hope for the best' kind of deal, so naturally I am pleasantly— very pleasantly—surprised to hear Asus has enough of a heart to not only give one lucky Redditor an upgrade but also get the colour right.

According to the Redditor's original post about the issue, they sent their white Asus ROG Strix RTX 4080 Super OC in for RMA and were sent back a black Asus TUF Gaming RTX 5080 when they discovered the former couldn't be repaired. That's a win, right? Well, not fully , because the Redditor wanted a white one, like their original RTX 4080 Super, to match their all-white build.

So, what's to be done about that? Naturally, asking for them to swap it : "After about 6 weeks of emails and escalating the case to higher-level management, Asus finally approved the exact card I asked for: the ROG Astral RTX 5080 White OC. I sent the TUF back, and they even upgraded the shipping to FedEx Standard Overnight at no extra cost. The card finally arrived!"

This is an RMA result, if ever I've seen one. It might seem a bit much, but to be honest if you have an all-white build and an expensive GPU that fails, I can see why it makes sense to at least attempt to get a replacement just right.

Funnily enough, I can speak to this very kind of issue with a much cheaper product. A few years ago, I sent my cream-coloured Sennheiser HD 599 headphones for RMA, and they sent back a new pair... except they were black, not the lovely cream colour I sent off. But being the non-confrontational and lazy weasel I am, I just accepted my fate, and those are the headphones I use to this day.

Comparing the real-world gaming performance of the RTX 4080 and RTX 5080 Super at 1440p resolution, using upscaling and frame gen when possible.

Black Myth Wukong (1440p High + Upscaling (quality))

Cyberpunk 2077 (1440p RT Ultra + upscaling (quality))

F1 24 (1440p Ultra high +upscsaling (Quality), 2x FG)