Discussion time: Do you think zone chats in MMOs are forces for good, or evil?

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PC Gamer's very own MMO column. Every other week, I'll be sharing my thoughts on the genre, interviewing fellow MMO-heads like me, taking a deep-dive into mechanics we've all taken for granted, and, occasionally, bringing in guest writers to talk about their MMO of choice.

Ah, zone chats in MMOs—trade and general chats, /shouts and /yells. Intended as a way to render the social glue that binds these videogames together, they are often instead a tableau for (and I say this somewhat affectionately) absolute lunacy, pock-marked with some of the most vile verbiage you'll see online.

Take, for instance, the time-honoured tradition of "Barrens Chat" in World of Warcraft. Combine a big zone that spans around 10-15 levels along with proximity to a major city, and you get a certain kind of verbal hooliganry that, in my journeys through WoW: Forever, I was actually pretty nostalgic for.

I mean, sure, the Chuck Norris jokes have gotten a smidge old. But while collecting Zhevra Hoofs, I would find myself possessed to ask Barrens Chat philosophical questions, and while I never received much in the way of wisdom, responses were always entertaining.

I'm not so fond of trade chat, though, which—at least on the horde side of things—has mostly been dominated by a bot by the name of Margrave Tyrael . Who, I kid you not, was literally sitting there for days spitting out the same automated messages, questioning why Blizzard was deleting beta characters.

I fell for it, at first. Then I started trying to warn people not to fall for it. It didn't work.

Things are no less cursed in my other MMO of choice, Final Fantasy 14. I shan't repeat some of the obscenity I've seen in Ul'dah here, but it does always stagger me that the same kind of infectious absurdity can persist, particularly in a videogame whose moderators are altogether far more heavy-handed with banning folks for ill behaviour.

Which leads me to my question, dear reader: Zone chats. Are they a force for good, or ill?

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